SOLENQUIRA Refund Policy

Welcome to SOLENQUIRA! We are committed to providing you with an exceptional shopping experience. If you are not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

To be eligible for a refund, your item must meet the following criteria:

• Item was purchased within the last 30 days.
• Item is in its original packaging and condition.
• Proof of purchase is provided.

Non-refundable Items

Certain types of items are not eligible for a refund. These include:

• Gift cards
• Personalized items
• Clearance items

Requesting a Refund

To initiate a refund, please follow these steps:

• Contact our customer service team at [email protected].
• Provide your order number and reason for the refund request.
• Our team will guide you through the return process.

Refund Process

Once we receive your item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original payment method within 10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: [email protected]

Phone: +1 (234) 567-890